MagicOrange takes customers from spreadsheets to a governed model one proven step at a time.

The Pathway

The Pathway, from first assessment to proven benefit

Each step builds on the one before it, and each one leaves the business with something it can see.

1. 1

   Step 1. Assess and plan

   We assess where you are today: how mature your IT financial management is, how good your cost and usage data is, and how closely IT strategy follows the business. You leave with a prioritized action plan and the stakeholder approval to start.

2. 2

   Step 2. Service definition

   We define the services IT delivers, each with an owner, a unit of measure, a service level and a cost. A customizable service catalog template comes with the implementation.

3. 3

   Step 3. Data readiness

   We rate the cost and usage data behind every service and show where it falls short on a data quality heat map, so decision makers can see what to improve first.

4. 4

   Step 4. Automation

   Reporting, self-service access to usage and cost, and the monthly chargeback run move off spreadsheets and onto the platform.

5. 5

   Step 5. Costing and benchmarking

   We calculate the unit cost of each service and compare it with industry benchmarks, so you can see whether spend is too high, too low or about right.

6. 6

   Step 6. Chargeback

   Business units are charged for what they use. We start with a basic model and let it mature, and business leaders hear about it well before the first charge lands.