Industry - Public sector and health

Put a cost on every service you publish, and show how you got there.

Public bodies and health services need a clear view of what their services cost and how those costs are calculated. That transparency supports funding decisions, service planning and accountability across the organization.The unit it runs onCost per service delivered.
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A published result, and what the model produces

240+ services

Costed with an automated Bill of ICT, TBM-aligned, with cross-agency transparency.

eHealth Queensland.

What the model produces

Every service in the catalog costed and published as an itemized Bill of IT, per agency, department and program. Cost per service comes from volume drivers and agreed percentage drivers. Shared platforms are split across agencies by drivers, with a trace from each charge back to the ledger.

Capability, not a customer result.

Industry requirements

What a public body has to account for

  • The Bill of ICT

    A published, defensible statement of what each agency consumed and what it cost. Queensland’s own term for it, and the format eHealth Queensland automated.

  • Cross-agency recharge

    Money moving between public entities, each with its own accountability line and its own budget.

  • Service catalog costing

    Cost per service across hundreds of services, not cost per application. eHealth Queensland costs 240+.

  • Public scrutiny

    Numbers that have to survive an auditor, an official and a journalist. The bar for defensibility confidence and trust is higher than in a commercial chargeback.

  • Annual appropriation

    Budgets set by an annual vote and spent against a service catalog that does not follow the fiscal year.

In a commercial chargeback, a disputed number costs you a difficult meeting. In a public one, it can cost you a headline.
Next step

Publish a number you can defend in public.

Bring a service you have been asked to cost. We will show you how the number is built.
Book a demo